Service — Find more customers · Keep customers coming back
Reputation Management
Reviews you can be proud of, automated.
Reviews are a lead-gen channel most operators treat as a chore. Reputation Management automates the ask, monitors the responses, and handles the awkward ones.
Why this exists.
You finished a great job. The customer was thrilled. Three weeks later you remember to ask for a review and they’ve already moved on.
Or worse: you got a 1-star review and didn’t see it for a week. By then it’s at the top of your Google profile and the person leaving it has already told their friends.
Reputation Management automates the request the moment a job closes. Monitors for new reviews across platforms. Routes negative ones to your phone before they go live. Drafts response language so you can post-and-forget the positive ones in 30 seconds.
What you get.
Every Reputation Management engagement includes the following. Custom additions scoped on top if your operation needs them.
- Review request automation (email + SMS triggered post-job)
- Google Business Profile integration
- Multi-platform monitoring (Google, Facebook, Yelp, BBB)
- 3 response templates (5-star, neutral, complaint)
- AI draft assist for custom replies
- Negative-review alert before public visibility
- Dashboard training + handoff
Why us for Reputation Management.
We run Reputation Management (or its equivalent) inside our own business. That’s the standard.
We don’t sell systems we haven’t deployed. The Reputation Management setup we use ourselves is what we ship to clients — same quality, same conventions, same handoff materials.
No lock-in.
Run it in your own GoHighLevel account and you own the build outright. Prefer that we host and manage it? It runs on our platform — and either way, your contacts and pipeline data are always yours to export. No lock-in, no hostage situation.
Honest pricing.
Starting at $297 + $197/mo. Quoted to your specifics. We don’t force a higher tier when a lower one fits, and we don’t undercut the quote and then come back for change orders.
Florida-based. Real person. Real place.
Brevard County office. Anthony picks up the phone. Eight years building service-business systems. Five-point-zero on Google.
We teach. We don’t hide the work.
Reputation Management ships with a walkthrough video, a written guide, and a Loom of how to operate it. You learn how it runs, not just that it runs.
What this looks like working.
3-5×
Increase in monthly review volume after automation goes live.
Real-time
Negative review alerts. Catch them before they go public.
$297 + $197/mo
Setup + retainer. Includes monitoring + dashboard.
“They built a system for us that runs whether we’re paying attention or not. Leads get answered, appointments get booked, reviews come in. We stopped losing the ones we used to lose.”
Verified client reviewGoogle · 5.0
Questions about Reputation Management.
How does the review request actually work?
Triggered by a job-close event in your CRM (or manually if you don’t have one). Customer gets an email + SMS with a one-tap link to their preferred review platform. Most go to Google.
What about HomeAdvisor / Angi / Yelp?
We monitor all major platforms. Active outreach is most effective on Google + Facebook (highest local SEO impact). Other platforms covered for monitoring + response.
Can you actually delete a bad review?
No — and nobody can, legitimately. What we do: alert you the moment one posts so you can respond fast, draft a professional reply, and prompt happy customers to balance the average. Suppression is not the strategy.
Does this work without GoHighLevel?
Best with GHL (native trigger). Other CRMs work via webhook. Discovery call confirms.
Get a quote.
15 minutes on Zoom. We’ll scope Reputation Management to your operation and tell you exactly what it’ll cost, what it’ll do, and when it’ll go live. If a different service or Business Autopilot would fit better, we’ll tell you that too.