Terms of Service

1. Acceptance

By using this website or engaging Blue Coast Design LLC (doing business as Blue Coast Web Services, “Blue Coast,” “we,” or “us”) for any service, you agree to these Terms of Service. If you don’t agree, please don’t use the site or engage us. We may update these terms from time to time — the “Last updated” date at the top reflects the latest revision.

2. Services

Blue Coast provides web design, web management, business automation, CRM setup, AI tooling, marketing, and related digital services to small and mid-sized businesses. The specific scope, deliverables, timeline, and price for any engagement are set out in a separate written agreement — a proposal, statement of work, or signed contract — which governs that engagement alongside these terms.

3. Quotes, proposals, and engagement

Proposals and quotes are valid for 30 days from the date issued unless we explicitly say otherwise. An engagement begins when you accept a proposal in writing (signed contract, signed proposal, or written email confirmation) and make any required deposit payment. Verbal agreements are not binding.

4. Payment

Payment terms for each engagement are set in the proposal or contract. Standard practice:

• Project work — 50% deposit on engagement, balance on completion (or per the agreed milestones).
• Monthly retainers — billed in advance on the first of each month.
• Late payment — invoices unpaid for more than 30 days may incur a 1.5% monthly late fee and may result in services being paused.
• Refunds — deposits are non-refundable once work has started. Pro-rated refunds for retainers cancelled mid-month are issued at our discretion.

5. Intellectual property

On full payment, you own the website code, content, and creative assets we build specifically for you. We retain the right to display the work in our portfolio, case studies, and marketing materials unless you explicitly request otherwise in writing.

Underlying tools, code libraries, third-party platforms (GoHighLevel, WordPress, plugins, etc.), and our internal frameworks and templates remain the property of their respective owners. Your license to those is governed by their terms.

You warrant that any content you provide to us (text, images, video, logos) is yours to use or properly licensed. You indemnify us against any claim arising from infringement of third-party rights in content you supply.

6. Acceptable use

When using this website or services we provide, you agree not to:

• Use the site or our services for any unlawful purpose.
• Attempt to gain unauthorized access to our systems or another user’s data.
• Send spam, malware, or other harmful content through any system we host or operate.
• Misrepresent your identity or business when engaging us.
• Resell or sublicense our services without our written permission.

We may suspend or terminate services for any violation of this section without refund.

7. Disclaimers

This website is provided “as is” without warranty of any kind, express or implied. We don’t guarantee the site will be uninterrupted, error-free, or completely secure.

Services we deliver are provided with reasonable professional care, but we don’t guarantee specific business outcomes (lead volume, conversion rates, revenue) — results depend on many factors outside our control, including your offer, your market, and how well you execute on the systems we build.

8. Limitation of liability

To the maximum extent permitted by law, Blue Coast Design LLC’s total liability to you for any claim arising from these terms or any service we provide is limited to the amount you paid us in the six months immediately preceding the claim. We’re not liable for indirect, consequential, or punitive damages (lost profits, lost data, business interruption) under any theory of liability.

9. Indemnification

You agree to indemnify and hold Blue Coast Design LLC harmless from any claim, loss, or expense arising from your breach of these terms, your misuse of our services, or any content you supply that infringes third-party rights.

10. Termination

Either party may terminate an ongoing engagement (such as a monthly retainer) by giving 30 days’ written notice. Project-based engagements complete on delivery of the agreed scope. On termination, any work delivered and paid for remains yours; any unpaid balance for completed work becomes immediately due.

11. Governing law

These terms are governed by the laws of the State of Florida, without regard to conflict-of-law principles. Any dispute arising from these terms or any service we provide will be brought in the state or federal courts located in Brevard County, Florida, and you consent to that jurisdiction.

12. Severability and entire agreement

If any part of these terms is found unenforceable, the rest remains in effect. These terms, together with any signed proposal or contract for a specific engagement, constitute the entire agreement between you and Blue Coast Design LLC.

13. Contact

Questions about these terms?

Blue Coast Design LLC
Brevard County, FL
anthony@bluecoastwebservices.com
(321) 499‑2619